Shipping and Payment
Payment Options and Costs
Shipping Options and Costs
Delivery Times
Payment Options and Costs
Safe advance payment by Debit/ Credit Card: Free of charge
ApplePay & GooglePay possible
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Bank Transfer in EUR: Free of charge
Once you complete your order, please do not send the payment yet. Please wait for us to check your order and send you a proforma invoice with payment details. Please note that only SEPA payment method is possible (no cheques).
Shipping Options and Costs
Germany, Austria:
Orders 0-50 EUR - Shipping 16 EUR (including VAT charge at a rate given by the selected destination country)
Orders from 51 EUR - Free Shipping
Switzerland, United Kingdom, Cyprus:
Minimum order price: 150 EUR
Orders 150-450 EUR - Shipping 25 EUR
Orders from 451 EUR - Free Shipping
Other EU-countries:
Orders 0-150 EUR - Shipping 16 EUR (including VAT charge at a rate given by the selected destination country)
Orders from 151 EUR - Free Shipping
For Non-EU countries, no VAT is charged. Please register in our e-shop (menu Login -> New Registration -> Non-EU Retail Customer) and make sure you enter your country. Then you will see prices without VAT.
For regions outside of European mainland, deliveries can be charged higher. To find out your exact shipping price for this area, please contact us.
For some countries, maximum parcel weight applies. For heavier packages, shipping will be adjusted manually on the invoice. In case your parcel is heavier than the allowed weight for your country**, we will contact you.
**Greece, Cyprus, Finland, Sweden - Maximum parcel weight possible to ship: 20 kg
For all deliveries outside the EU - please bear in mind that additional duty charges may apply, at the rate given by the legislation of your country.
Other countries (not listed among the Delivery countries in the 2nd step of the order process):
For all other countries, please contact us to check the shipping costs. The shipping price will be adjusted manually on your proforma invoice.
Parcels are delivered via the international shipping company Zaslat or Packeta International.
Shipping Prices for our Wholesale Partners
Delivery Times
Typical shipping time from the moment of receiving your order to delivering the parcel to you.
(We dispatch the parcel once your payment appears on our bank account - usually within 2 days from receiving your order.)
Germany, Austria: usually 4-6 days
Switzerland: usually 10-14 days
Other countries: usually 4-9 days